Our Mission

HopeLine supports people and saves lives during times of crisis through caring, confidential conversations. 


HopeLine crisis line is completely confidential and open right now.
Call us at 919-231-4525 or 1-877-235-4525.

Latest From Our Blog:

HopeLine Saturday Crisis Counselor Training beginning May 2nd 2016.

HopeLine starts a new Crisis Counselor training session soon. Training will begin on Monday May 2nd. HopeLine provides extensive training, including over 40 hours of instruction with experts in our community and internships with staff and experienced volunteers. For more information on joining our training session visit our volunteer page or contact the volunteer coordinator at volunteer@hopeline-nc.org, or at the office, 919-832-3326, if you have further questions. All interested volunteers must submit an application and have a phone interview before joining our training.

We hope you will join us!

Training will be held each of the following days from 6PM-9PM:

Mondays: May 2nd, 9th, 16th,  23rd, 30th

Wednesdays: May 4th, 11th, 18th, 25th, June 1st

Download: Volunteer Application

Did you catch HopeLine in the news…

HopeLine was featured in the News & Observer on Thanksgiving Day!

HopeLine was recently featured in the News & Observer.  Thank you to all of our volunteers who dedicate their time and service to HopeLine.  Here’s a link to the story.

Preventing Suicide in Our Community

With the recent media coverage of suicide within our community we wanted to share with you not only information about HopeLine and other local resources in our community for individuals to reach out to regarding suicide, depression and mental illness but also the warning signs and ways to get help for yourself or loved ones.

 In 2012 and 2013, suicide was the leading cause of injury death in North Carolina. More than twice as many people died by suicide than by homicide in 2013.  Below is a press release with the warning signs for suicide. Also included are resources  that can be used during times of crisis. You will also find a reference sheet that shares statistics along with step by step information on helping those who may be considering suicide.

We hope you will share this information with your followers, and join HopeLine in saving lives within our community.


Warning Signs for Preventing Suicide

HopeLine wants you to know the signs and risk factors of suicide and how to get help before it’s too late.

Suicide is an epidemic in our community and nation that has been on the rise since 2009. HopeLine wants our community to know not only about available resources they can turn to but also the warning signs for preventing suicide. 75% percent of individuals who commit suicide do show warning signs, and 90% have a diagnosable and treatable disorder.

Every 14 minutes someone in the U.S. dies by suicide, and it is estimated that for every individual lost to suicide there are another 100-200 suicide attempts. It is important that individuals know what to look for in their friends, family members, and co-workers so we can get them help before it is too late.

Signs and symptoms of suicide

- Depression: Unrelenting low mood, pessimism, hopelessness

- Anxiety, psychic pain and inner tension

- Problems sleeping

- Unexpected rage or anger

- Withdrawal

- Increased alcohol & drug use

- Recent impulsiveness & taking unnecessary risks

- Threatening suicide or expressing a strong wish to die

- Making a plan:

- Giving away prized possessions

- Sudden or impulsive purchase of a firearm

- Obtaining means to kill oneself

The emotional crises that usually precede suicide are often recognizable and treatable. Although most depressed people are not suicidal, most suicidal people are depressed.  Serious depression can be manifested in obvious sadness, but often it is expressed as a loss of pleasure or withdrawal from activities that had once been enjoyable.

“It is important to talk about suicide especially when warning signs are recognized. Do not be afraid to directly ask if an individual is having suicidal thoughts. However, it is important to not argue someone out of suicide. Rather let the person know you care, that they are not alone and that depression can be treated. Avoid the temptation to say, ‘You have too much to live for,’ or ‘Your suicide will hurt your family,’

Do not be afraid to seek professional help by calling HopeLine 919-231-4525 and talking to a trained crisis counselor. HopeLine operates a free and confidential crisis line and teen talk line to the local community. They specialize in providing suicide and crisis intervention, supportive and non-judgmental active listening, gentle and understanding discussion of crisis resolution, and referrals to appropriate community resources. HopeLine will work with you if you personally are considering suicide, or if you are worried about someone hurting themselves.

If a friend or loved one is threatening, talking about, or making plans for suicide, these are signs of an acute crisis, and it is important not to leave them alone. Remove from the vicinity any firearms, drugs or sharp objects that could be used for suicide. Take the person to an emergency room or walk-in clinic at a psychiatric hospital, or reach out to any of the Wake County resources listed below.


Wake Country Resources for emergency suicide attempts:

□       If a caller has a therapist, mental health provider, or a psychiatrist, this professional is technically the first responder- however, if they are not available in a time of need, do not wait to get them help.

□       WakeBrook - can be contacted on the phone or can be visited in person. This center is a central access point for evaluation and entry into various psychiatric hospitals. The address 107 Sunnybrook Rd, Raleigh and their phone number is 984-974-4830.

□       Alliance Behavioral Health Care -  If a caller has no mental health provider or is uninsured or on Medicaid, and is interested in receiving mental health services in Wake County, call 919-250-3133 or toll-free 800-510-9132.  This service is available 24-hours a day

□       CIT Officers – Crisis Intervention Trained. This is an accredited 40-hour training program to help law enforcement (and some EMS / paramedics) deal with individuals with mental health issues. If you call 911, request a CIT officer. If an individual is in immediate danger do not be afraid to call 911.

□       Mobile Crisis Team is a team of trained counselors who will go an individual’s house and provide a face-to-face intervention and help develop a crisis plan for the person or help bring them to a crisis center or hospital if needed. Call 1-877-626-1772.

□       Holly Hill Hospital operates independently as a private hospital but often coordinates with Wake County Crisis and Assessment Services. They offer inpatient and ‘partial-hospitalization’ services for children, adolescents, adults and elderly adults. They can be contacted 24/7 at 919-250-7000.

□       HopeLine You many always reach out HopeLine if you are unsure of what steps to take or how to get help. We are available to support you and walk you through the steps of getting help for yourself or others. Call 919-231-4525 or 1-877-235-4525.


Suicide Fact Sheet