HopeLine focuses on providing the community with a free and confidential crisis and suicide prevention helpline and texting services. HopeLine specializes in providing suicide and crisis intervention, supportive and non-judgmental active listening, gentle and understanding discussion of crisis resolution, and referrals to appropriate community resources. HopeLine defines a crisis as any disruption in someone's life that would lead them to reach out to us, there is nothing too big or small for us to support you. HopeLine's services are not intended to replace long-term counseling or individual therapy. HopeLine volunteers and staff are not licensed counselors, but trained listeners. 


Our Crisis Line is available 24/5 Monday-Friday and 9am-11pm Saturday and Sunday. Our Text Line is available Monday-Friday 10am-10pm.


Crisis Line: Call or Text | 919-231-4525 or 877-235-4525



HopeLine's Reassurance  free program enables volunteers and staff to make daily calls to individuals in North Carolina with little or no daily contact with others. These daily calls provide reassurance and a reminder that there is a compassionate person who cares and is willing to listen. The purpose of this program is to reduce isolation, increase access to community resources, and provide greater peace of mind to participants and their loves ones in efforts to allow participants to continue living independently. 

Reassurance calls are intended to be 5-10 minutes and supportive in nature. The Reassurance program is not intended to act as suicide watch or serve as case management for individuals. If you have questions regarding your eligibility, please call the business office at 919-832-3326 or email 

This program is free of charge, and anyone can sign up at any time regardless of age or ability status.


HopeLine offers many educational and speaking opportunities within our community. HopeLine is always willing to offer educational training to the community on HopeLine services, Active Listening, Recognizing Depression and Suicide, How to get Help, and sharing our community resources. Please call the business office and contact a staff member for more information and to request a speaker for your group.


Business: 919-832-3326

© 2020 by HopeLine