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  • Writer's pictureHopeLine

HopeLine's Response to Our Current Crisis

When we train our crisis line volunteers, we train them to never use their name. We train them to never give away any identifying features, and to never offer any details that could make them anything more than a caring voice on the other end of the line. Because in many ways, that’s all we are on the phone. We’re the voice on the other end of the receiver; we don’t offer up our opinion, or give advice, and we don’t take a stance on difficult topics.

However, there are some things in life that are too important not to take a stance on. The black community has been experiencing horrific racism and violence only perpetuated by our society for hundreds of years, and the heartbreaking actions of a police officer in Minnesota thrust it all back into the spotlight. We believe that it is crucially important to be aware of the conversations going on in our culture, and we believe that everyone deserves to have their voice heard.

We acknowledge that the common emotions of our country right now are anger and fear, and we believe that those emotions are valid. In the span of less than a week, our neighbors have hit the street and done what they can to make their voice heard. Through the power of social media, we’ve seen police officers hug and kneel with protesters, we’ve seen small businesses looted and destroyed, and we are constantly reminded of the fact that our fight against both racism and COVID-19 is nowhere near over.

The month of June is also Pride Month for the LGBTQ+ community, and PTSD Awareness Month to support those who struggle with Post-Traumatic Stress Disorder. This is a heavy month, and we want to carry that weight with you. HopeLine’s purpose is to create a neutral and supportive space for you to talk through how you feel. We’re not a political organization, nor do we lobby for policy change in government. For fifty years, our mission has been to support people and save lives during times of crisis through caring, confidential conversations. We’re not here to change the world. However, when it comes to supporting you through what you’re thinking and feeling during this time? That’s exactly what we’re here to do.

You talk. We listen. It’s the way it’s always been here at HopeLine, and that’s the way that it will continue to be. Our voice is not the most important one, nor will it ever be. However, our world is in a state of crisis right now, and that’s the kind of conversation we’ve always been equipped to have.

Call or Text 919-231-4525. We’re ready when you are.

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