Volunteer for HopeLine

Are you a good listener who is interested in helping people in crisis? HopeLine is always looking for additional volunteers to add to our team! HopeLine volunteers provide confidential listening services, crisis and suicide intervention, and information referrals to the community.

What are the requirements for volunteering?

Volunteers must be at least 18 years of age. You do not need a background in psychology, social work, counseling, or other related field to volunteer at HopeLine.

We ask that all new volunteers commit to at least 12 hours per month of service on the lines for a minimum of 9 months after training.

What kind of training is provided?

At HopeLine, we do our best to prepare you for answering crisis calls. We provide extensive training, including over 40 hours of instruction and internships with experienced volunteers. The training focuses on active listening and crisis intervention while addressing topics that may come up in calls, such as depression, family violence, death and dying, interpersonal relationships, mental illness, and suicide.

How do I apply?

To apply for a volunteer position, download our volunteer application, complete all sections, and email it to volunteer@hopeline-nc.org or mail it to the address below. 

HopeLine Training Coordinator
PO Box 10490
Raleigh, NC 27605

If you prefer, a paper application can be mailed to you.  Please call the HopeLine Business Office at (919) 832-3326 to request a paper application.

Whom do I contact if I still have questions?

If you need any additional information about the volunteer application process, the training, or the volunteer requirements, please contact Ryan Turner, Volunteer Coordinator, at volunteer@hopeline-nc.org or call the HopeLine Business Office at (919) 832-3326.